As Is Mattresses will come with a special warranty and any free promotional items on your receipt do not come with a warranty.
Month: October 2025
What is the difference between pillow top and eurotop?
Pillow top and eurotop mattresses differ in how their comfort layers are integrated. Pillow tops have comfort materials sewn onto the top, resembling a pillow. Eurotops have comfort layers sewn into the mattress surface, creating a uniform appearance.
What is the difference between mattress heights?
Mattress height depends on thickness and quality.
What is the difference between firm, plush and pillow top?
The main difference between the three is the comfort level.
Firm Mattress: considered to be harder compared to other mattresses.
Plush Mattress: considered to be soft compared to other mattresses.
Medium Mattress: Happy medium between hard and soft mattresses.
What is the difference between a regular-profile and low-profile box spring?
A standard box spring is about 9” tall, while a low-profile one is around 5” tall. Both provide equal support, differing only in height contribution to your sleep setup.
What is the best mattress for couples with different comfort preferences?
Choosing a mattress for two can be tricky, but split sizes (Queen, King) from many manufacturers eliminate compromise for better sleep. Chat with a Customer service agent for help finding the right one.
What is covered by the manufacturer’s warranty?
Your warranty coverage is offered through the manufacturer and will differ across brands. Please review your warranty card for coverage details. The law tags on your mattress will provide a code that you should reference against the warranty card for the length of your warranty period.
What is an “As is” mattress?
Our branded “As Is” mattresses encompass factory overstocks, limited production, floor models, comfort trials, minor blemishes, scuffed items, discontinued, and exchanged products. Manufacturers thoroughly inspect these mattresses, delivering only those deemed suitable for resale to our facility. These goods undergo our internal certification process, and once certified, they are sold and delivered. Our branded mattresses are available at a significant discount below MSRP, contributing to waste reduction at landfills.
What if I need to cancel the order?
Once the order has left the in home set-up is not refundable. Reach out to support@emattressoutlet.com.
What happens if I miss a lease payment?
Lease payments are set on autopay, please call in and speak with an agent if payment arrangements are needed.
